Privacy Policy

Last updated: 26 October 2026

Decide Believe Begin Become is operated by The Trustee for JILLYBEANS HOLDINGS NO 2 TRUST, ABN 40 915 875 477.
This policy explains what personal information I collect and why I collect it and how I use it and how I look after it.
Where privacy legislation applies to information I hold this information is handled in accordance with those requirements.

When you join my email list or purchase a product or contact me or use my services then I may collect information including your name and email address and purchase details and communications with me.
Payment information is processed by Stripe or PayPal. I do not receive or store your full card number.
The website and the services that support it may also process ordinary technical information such as your IP address or browser or device information or cookies or information about how the website is accessed.

If you purchase a Personality Profile then I collect your answers to the profiling questionnaire and the profile prepared from those answers.
The questionnaire is designed for personal development. It does not ask for medical or mental health information, and the profile is not psychological testing or therapy or medical care or a diagnosis.
Your questionnaire answers and profile results are personal information and I treat them with particular care.
I use that information to prepare your profile and provide related support. I do not sell your profile information to advertisers or provide your questionnaire answers or profile results to affiliates.

I use automated tools to assist with preparation of Personality Profiles.
Your questionnaire responses are transferred through Make and processed using Anthropic's Claude to assist in preparing a draft. I personally review and finalise every profile before it is sent to you.
I minimise the identifying information supplied through this process. Where information such as your name or email address or payment details is not required to prepare the draft profile then it is not provided to the AI service.
Anthropic is based in the United States. Information processed through its service may therefore be processed outside Australia.

I use third-party services to operate the website and business.
Netlify hosts the website.
Stripe and PayPal process payments.
Brevo manages email communications and the contact list.
Bunny hosts digital products including the book and the workbook and audio materials.
Google is used for business email and documents.
Make is used to automate parts of the Personality Profile workflow.
Anthropic provides the AI service used to assist in preparing draft Personality Profiles.
GitHub is used to store website code and Bluehost provides domain-related services.
These providers may themselves use infrastructure or service providers outside Australia. They process information for the purpose of providing their services to me.

If you arrive at the website through an affiliate link then a cookie or similar identifier may be used to record the referral.
A referral may initially be recorded for a limited period. If you then provide your email address then your future purchases may remain attributed to the referring affiliate so that affiliate commissions can be calculated.
Affiliates do not receive your questionnaire answers, Personality Profile or other private profile information.

The Personality Profile is not designed to collect health information.
If you separately provide health information to me such as during coaching for example or in correspondence then I will treat that information with particular care and handle it in accordance with any privacy legislation that applies.
Health information provided separately during coaching is not intentionally included in the Personality Profile AI workflow unless there is a proper reason to do so and the handling of that information has first been considered.

I keep personal information only for as long as I reasonably need it to provide the products or services you have purchased or to support you, or to respond to enquiries or complaints or to maintain appropriate business records or comply with legal or accounting or taxation requirements.
I ordinarily remove raw Personality Profile questionnaire answers from my active systems within 90 days after your completed results are sent unless there is a reasonable need to retain them for longer.
Your final profile or profile type and associated results may be retained for up to 24 months after our last contact so that I can provide follow up support and maintain an appropriate record of the service provided.
Transaction and accounting and taxation records are retained for the period required by law.
Email list information is kept until you unsubscribe or ask me to remove you subject to any information I reasonably need to retain to record that you have unsubscribed.
Some information may remain temporarily in secure backups or in a service provider's systems as part of its ordinary technical retention processes after it has been removed from my active systems.

I send marketing emails where you have subscribed or where I am otherwise permitted to contact you.
Marketing emails identify the sender and include a working unsubscribe facility.
Unsubscribe requests are processed promptly and within the period required by the Spam Act 2003.

You can contact me if you would like to know what personal information I hold about you or you would like to correct information which is inaccurate or you would like to ask me to delete information.
I will deal with reasonable requests where practicable subject to information which I am legally required or reasonably need to retain.
I may ask you to verify your identity before providing access to personal information or acting on a request involving personal profile information.

I take reasonable steps to protect personal information against loss or misuse or unauthorised access or modification or disclosure.
I also limit the personal information passed through automated systems to what is reasonably needed for the relevant task.
No internet or electronic storage system can be guaranteed to be completely secure.

If you have a question or concern about how your information has been handled then please contact me at:
jill@decidebelievebeginbecome.com
I will investigate privacy concerns and respond within a reasonable period.
Depending on the information involved and the privacy legislation that applies you may also have a right to raise a complaint with the Office of the Australian Information Commissioner or the Victorian Health Complaints Commissioner.